This agreement defines the legal framework for your use of the Skylark International DCCAP system. By using the system, you acknowledge that you have read, understood, and agree to comply fully with these terms and conditions.

1. User Eligibility

The user must be authorized by their educational or administrative institution to use the system. Any unauthorized use may result in account suspension and legal accountability.

2. Responsibilities

• Use the system exclusively for authorized educational and administrative purposes.
• Provide accurate and truthful information during registration and use.
• Do not attempt unauthorized access to any part of the system.
• Do not misuse the system for personal or commercial purposes.

3. Acceptable Use

It is prohibited to input or publish any illegal, offensive, misleading content, or content that infringes on others’ rights. Users must not attempt to harm or disrupt the system.

4. Information Security

The system adheres to strict security standards (ISO/IEC 27001) to protect user data. Users are responsible for keeping their login credentials confidential and must not share them with third parties.

5. Intellectual Property

All codes, designs, and content provided within the system are intellectual property of Skylark and may not be reused, copied, or distributed without official written permission.

6. Account Termination

The administration reserves the right to suspend or terminate any user account that violates these terms, in compliance with applicable local and international laws.

7. Governing Law

These terms are in alignment with international standards (ISO, Cognia).

8. Amendments

These terms may be amended from time to time to reflect legal and technological developments. Users will be notified of any significant changes.

9. Acceptance

By using the system, you confirm that you have read, understood, and agree to comply with these terms and all related policies.

Skylark International DCCAP places the highest importance on protecting user privacy. We are committed to transparency, confidentiality, and compliance with leading international standards such as ISO/IEC 27701 and GDPR.

1. Data We Collect

• Full name, school name, and email address.
• Login information and activity logs.
• Device information such as IP address, browser, and operating system.
• User preferences such as language and settings.

2. How We Use the Data

• To manage user accounts and verify identities.
• To improve performance and develop educational services.
• To generate official reports for accredited authorities.
• To enhance security and detect unauthorized access attempts.

3. Data Sharing

Your data will not be shared with third parties except in the following cases:

• With your explicit prior consent.
• When requested by official accreditation bodies (e.g., Cognia).
• When required to comply with local or international law.

4. Data Protection

We apply the latest cybersecurity standards to protect your data, including encryption (AES-256) and secure transmission (TLS). Security systems are reviewed regularly to ensure effectiveness.

5. User Rights

• Access your personal data at any time.
• Request correction or update of inaccurate data.
• Request deletion of your data (where applicable).
• Restrict or object to the processing of your data.

6. Data Retention

We retain data only for as long as it is needed for system operation or as required by law.

7. Cross-Border Data Transfers

Data may be transferred outside Jordan with full compliance to GDPR and ISO/IEC 27701 standards.

8. Policy Updates

We may update this privacy policy from time to time. Users will be notified of any significant changes via email or in-system notifications.

9. Contact

For privacy inquiries or complaints, please contact: privacy@skylark-dccap.org

The Skylark International DCCAP system uses cookies to provide an enhanced user experience, ensure effective service functionality, and comply with international standards such as ISO/IEC 29184 and ISO/IEC 29100.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit the system. They are used to identify user sessions, customize settings, and improve performance.

2. Types of Cookies We Use

• Session Cookies: Maintain login sessions across pages.
• Customization Cookies: Store user preferences such as language and settings.
• Performance Cookies: Analyze how the system is used and help improve services.
• Security Cookies: Enhance security and prevent unauthorized access.
• Third-Party Cookies: May be used for integrations such as Google Analytics.

3. Why Do We Use Cookies?

• To simplify login and keep you signed in.
• To enhance user experience and system stability.
• To analyze usage data and improve educational services.
• To ensure compliance with security and privacy standards.

4. Managing Cookies

You can control cookies via your browser settings, including deleting or disabling them. However, disabling certain cookies may negatively impact core system functions such as login.

5. Compliance and Standards

The system complies with international standards including ISO/IEC 29184 (Online Privacy Notices), ISO/IEC 29100 (Privacy Framework), and Cognia’s integrity and transparency standards.

6. Policy Updates

This cookies policy may be updated periodically to reflect technological changes or legal requirements. Users will be notified of any significant changes via in-system notifications.

Skylark International DCCAP takes information security seriously. We apply leading international standards (ISO/IEC 27001, ISO/IEC 27035) to ensure user data protection and minimize security risks.

1. Security Controls

• Encrypting data in transit using TLS/SSL protocols.
• Storing sensitive data with AES-256 encryption.
• Performing regular backups to ensure service continuity.
• Multi-Factor Authentication (MFA) for administrative accounts.

2. System Monitoring

The system is continuously monitored using advanced tools to detect threats and potential attacks. All security events are logged and analyzed in dedicated monitoring systems.

3. Incident Management

In case of a security incident, an incident response plan (ISO/IEC 27035) is activated, and affected users are notified within 72 hours of detection.

4. User Responsibilities

• Keep passwords confidential and never share them.
• Use updated devices and software to minimize risks.
• Immediately report any suspicious activity or unauthorized access attempts.

5. Continuous Improvement

Security policies are reviewed periodically to ensure effectiveness. The system adheres to continuous improvement principles (ISO 9001) and Cognia quality standards.

6. Limitation of Liability

Despite applying all security measures, Skylark is not liable for damages arising from user negligence or failure to protect their login credentials.

Skylark International DCCAP is committed to ensuring all users have fair and inclusive access to its services, including persons with disabilities. The system is designed in compliance with WCAG 2.1 and ISO 30071-1 accessibility standards.

1. Accessibility Features

• Support for screen reader software.
• Keyboard-only navigation without the need for a mouse.
• High color contrast for better readability of text and backgrounds.
• Ability to zoom and resize text easily.
• Responsive design that works across devices (desktop, tablet, mobile).

2. Our Commitment

We continuously review and improve accessibility features to ensure the system meets the needs of all users. We follow ISO and WCAG recommendations to provide the best possible experience.

3. Equality and Non-Discrimination

The system ensures that all users have equal opportunities to access educational resources and services, regardless of physical abilities or special conditions.

4. Continuous Review

Accessibility policies are reviewed periodically to align with the latest global standards. We always welcome user feedback to improve their experience.

5. Support Channels

If you encounter any difficulty accessing or using the system, please contact our support team at: support@skylark-dccap.org