Help & Frequently Asked Questions

Need help? Browse our most common questions or reach out directly.

Visit the registration page and choose your role (student, teacher, or guardian). Fill out all required fields and verify your email. Once approved, you'll receive access credentials.

Click the "Forgot Password" link on the login page and enter your registered email address. You will receive a password reset link in your inbox.

Once logged in, go to your dashboard. Under “My Classes,” you’ll see your enrolled subjects. Click into any class to access materials, homework, or recorded lessons.

Please ensure your internet connection is stable and try refreshing. We recommend using updated browsers like Chrome, Edge, or Safari. If the problem persists, contact us via the support form below.

You can reach us via the Contact Us page, by emailing support@skylark.jo, or calling our support lines listed there.
Still Need Help?

Our support team is available 7 days a week to answer your questions.

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