Privacy Policy

Effective as of October 2026

1. What Information We Collect

We collect personal information like names, emails, IP addresses, and browsing behavior to deliver our educational services.

2. How We Use Your Information
  • To provide personalized educational content
  • To communicate updates, reminders, and support
  • To comply with legal and educational standards in Jordan
3. Data Protection

Your information is stored securely and protected using technical and administrative safeguards.

4. Sharing of Information

We never sell personal data. We only share with trusted service providers when needed for learning tools or compliance — always under strict data agreements.

5. Social Media Content (Instagram)

Content published on this website from our official Instagram account (@skylark_jordan) is the same public content we already share on Instagram: photos, videos, Reels and captions. It is retrieved through Instagram's official interface using a read-only connection that is kept securely on our server. We do not collect any information from visitors through this feature, and no data about Instagram users who follow or comment on our posts is copied to this website. Content shown here remains subject to Instagram's own terms and policies, and removing a post from Instagram removes it from this website.

6. Google Business Profile

We may publish updates, photos and announcements on the Google Business Profile of Skylark International Educational Services. This is done through an authorised account that manages our own business listing, and it only reads and writes our own listing information. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not use this access to collect personal data about visitors or customers.

7. WhatsApp Messaging

When you contact Skylark on WhatsApp, our WhatsApp Business account receives your phone number, your WhatsApp profile name and the content of your messages. We use them to answer your enquiries, provide information about our programmes and services, and follow up on your request. Some replies are sent automatically by our assistant service, and our team may review the conversation to answer you personally. Conversations are stored in our system for the time needed to handle your enquiry and for our administrative records, and access is limited to authorised Skylark staff. Messages pass through WhatsApp's platform, which is operated by Meta and is subject to its own privacy policy. We never sell your number or your messages, and we do not send you promotional messages unless you have asked to receive them. You can stop receiving messages at any time by telling us in the chat, and you can ask us to delete your conversation using the contact details below.

8. Cookies

We use cookies to enhance your experience. Please review our Cookie Policy for details.

9. Children's Privacy

For users under 16, parental consent is required. We protect children’s data with extra care.

10. Your Rights

You may request access to, or deletion of, your personal data by contacting privacy@skylark.jo.

11. Policy Updates

We may revise this policy. Changes will be reflected on this page with the updated effective date.